Have you recently received a call from the number 18007332767 and are wondering who it is and whether you should answer? In this blog post, we’ll dive deep into what this number represents, who might be using it to call you, and provide guidance on whether it’s safe to answer or not.
The Toll-Free Number 18007332767 Explained
The number 18007332767 is a toll-free number, meaning that calls made to this number are free for the caller, with the charges being paid by the receiving party. Toll-free numbers typically start with the prefixes 800, 888, 877, 866, or 855, followed by a 7-digit number sequence.
18007332767 is assigned to a company called Navient, which is a student loan servicing organization. Navient was formerly part of Sallie Mae and became a separate publicly-traded company in 2014.
Why Navient Might Be Calling You
If you’re receiving calls from 18007332767, it’s likely because Navient is trying to reach out to you regarding your student loans. Some common reasons why Navient might be calling you include:
- Student Loan Repayment: If you have student loans serviced by Navient, they may be calling to discuss your repayment options, payment due dates, or to remind you about missed payments.
- Loan Consolidation: Navient may be contacting you to discuss the possibility of consolidating your student loans, which could potentially lower your interest rates or monthly payments.
- Loan Forgiveness or Income-Driven Repayment Plans: The company might be reaching out to inform you about loan forgiveness programs or income-driven repayment plans that could help make your student loan payments more manageable.
- Account Updates or Verification: Navient may need to verify or update certain information about your account, such as your contact details, employment status, or income information.
Is it Safe to Answer Calls from 18007332767?
In general, it is safe to answer calls from 18007332767, as this number belongs to a legitimate student loan servicing organization. However, it’s always a good idea to exercise caution when receiving unsolicited calls, especially those related to financial matters.
If you choose to answer a call from 18007332767, here are some tips to keep in mind:
- Verify the Caller’s Identity: Ask the caller to provide identifying information, such as your full name, account number, or other details that only Navient would have access to. This helps ensure that the call is indeed from a legitimate Navient representative.
- Be Wary of Requests for Personal or Financial Information: Navient should already have your personal and financial information on file. If the caller asks you to provide sensitive information like your Social Security number, bank account details, or credit card numbers, it could be a scam. Legitimate organizations will not ask for this type of information over the phone.
- Don’t Feel Pressured: If the caller becomes aggressive, threatening, or tries to pressure you into making a decision or providing information immediately, it’s a red flag. Hang up and contact Navient directly through their official channels to verify the legitimacy of the call.
- Check for Caller ID Spoofing: Scammers can sometimes spoof legitimate numbers to make their calls appear more credible. If something seems off or the caller’s behavior raises suspicion, trust your instincts and end the call.
FAQs
Can I block the number 18007332767 if I don’t want to receive calls from Navient?
While you technically can block the number 18007332767, it’s generally not recommended to do so if you have student loans serviced by Navient. Blocking their calls could prevent you from receiving important updates or notifications regarding your loan account. Instead, you may want to explore alternative communication methods with Navient, such as setting up an online account or requesting that they contact you via email or postal mail.
What should I do if I’ve answered a call from 18007332767 and now suspect it was a scam?
If you’ve provided any personal or financial information during a call that you now believe was a scam, it’s crucial to act quickly. Contact Navient directly through their official channels to report the incident and take steps to protect your identity and accounts. You may also want to consider placing a fraud alert or credit freeze with the major credit bureaus and monitoring your accounts closely for any unauthorized activity.
Can Navient call me from a different number besides 18007332767?
Yes, it’s possible that Navient may use different toll-free numbers or even local area codes to contact borrowers. If you receive a call from an unfamiliar number and the caller claims to be from Navient, it’s always best to verify their identity and the legitimacy of the call before providing any sensitive information.
Stay Vigilant and Informed
Receiving calls from unfamiliar numbers can be unsettling, especially when they involve financial matters like student loans. By understanding the purpose behind the number 18007332767 and exercising caution when answering calls from this or any other number, you can protect yourself from potential scams while still staying on top of your student loan obligations with Navient.
Remember, legitimate organizations like Navient will never pressure you for personal or financial information over the phone. If you ever feel uncomfortable or suspect foul play, don’t hesitate to end the call and contact the company directly through verified channels.
Stay informed, stay vigilant, and prioritize your personal and financial security above all else.